Privacy policy

What we collect

• Your account: your name, email address and password (stored in protected form, never readable by us), your language, and your phone number if you give it.
• Your profile photo, which our team reviews before marking it as verified.
• Your organisation: name, type, sector, country, stage, size, revenue information and description, as you enter or dictate them.
• What you add: links, screenshots or text of funding opportunities, your funding projects, their photos, and your notes and progress on each application.
• Your project dossier, if you build one: your organisation’s logo, the names, roles and experience of your team members, your budget line by line, what you say about impact, your answers on gender, disability, young people, environment, safeguarding, sustainability, measuring results and risks, the papers you say you hold, and the results of your past applications with what funders told you.
• The documents FundRadar writes for you from that information (project brief, budget summary, logical framework), every version you approve or discard, and the reviews and suggestions you ask for.
• The dossiers you choose to send to a funder, what you ask them for (funding, technical assistance or both), their status and the funder’s message to you.
• Your requests to the FundRadar team, with the message and contact details you provide.
• Voice recordings you choose to make are sent for transcription and are not kept once the text is returned.
• A technical identifier for your phone, used only to send you notifications if you allow them.
• How you found FundRadar: the website, search engine or campaign link that brought you, recorded with your account when you sign up, so we know which of our communications work.
• Anonymous visit statistics on our website and web app (pages viewed, country, type of device), measured without cookies by our host, Vercel. They do not identify you.

What we do with it

We do not sell your information, we do not show advertising, and we do not track you across other apps or websites.

• Analyse the opportunities you add and tell you how well they fit your organisation.
• Build a funding strategy for your projects and suggest funders.
• Write your funding documents from the facts you confirmed, review them the way an evaluator would, check a project against a call, and suggest ways to strengthen it. These texts are prepared by an artificial intelligence service: you read, correct and approve each document before it can be shared, and you remain its author.
• Compute your budget totals and compare your dossier with a funder’s published criteria, using fixed rules.
• Remind you of deadlines and guide you through your applications.
• Answer your requests for advice or introductions. When you send a request, our team sees your organisation profile, the project concerned and its strategy.
• Keep the service secure and working.

When you send your dossier to a funder

Some funders have agreed to receive dossiers through FundRadar. Nothing is sent to a funder unless you choose it: for each funder, you see what will be shared and you tick your agreement before sending.

The funder then receives a copy of your dossier as it is on that day: your organisation’s details, your project and amounts, the documents you approved, your team, budget, impact and answers on inclusion, the list of papers you hold, what you ask for, and your name, email address and phone number so that they can reach you. The people at that funder who were invited by FundRadar can read this copy; other funders cannot.

You can withdraw a dossier while it is being reviewed; the funder then stops seeing it as active. Once a funder has read your dossier, it may keep its own notes and use your contact details under its own privacy rules, which we do not control. If you give information about other people, such as team members, make sure they agree.

If you are a funder using the portal

We keep your work email address and password (in protected form), the organisation you belong to, the notes you write on dossiers, and the decisions and messages you record. Your private notes are visible to your colleagues on the portal and to FundRadar administrators, never to applicants. The messages you write to an applicant are shown to that applicant.

Dossiers are shared with you by applicants for the purpose of considering their request. Please use them for that purpose only and handle them under your own organisation’s data protection rules.

What is public and what is private

Everything you add is private by default. An opportunity becomes public only if you propose it for the public list and our team approves it; you can propose it without your name. Your organisation profile, projects, dossier, documents, photos and requests are never public.

Who helps us process it

We rely on a small number of service providers, who process information only to provide their service to us:

• Supabase: secure storage of accounts, data and photos.
• OpenAI: reading opportunities, transcribing voice, writing analyses, drafting and reviewing your dossier documents, and preparing suggestions. For this, the relevant parts of your organisation, project and dossier are sent to the service. Under OpenAI’s terms for business services, this content is not used to train their models.
• Expo, Apple and Google: delivery of notifications to your phone.
• Resend: delivery of emails such as confirmation codes.
• Vercel: hosting of this website.
• Paystack: payment of paid plans by mobile money or card on the web. Paystack receives your email address and handles your payment details; we never see your card or mobile money account.
• Apple App Store, Google Play and RevenueCat: subscriptions bought in the mobile app. Apple or Google handle the payment; RevenueCat tells us which plan is active on your account.

How long we keep it

We keep your information for as long as your account exists. When you delete your account, your profile, organisations, projects, dossiers, documents, analyses, requests and photos are deleted, and the copies of dossiers you sent to funders are removed from the funder portal. Notes a funder has already taken outside FundRadar are beyond our reach. Opportunities already published in the public list remain, without your name.

Your choices

• See and correct your information at any time in the app.
• Switch each kind of notification on or off in Settings.
• Decide, funder by funder, whether to send your dossier, and withdraw it while it is under review.
• Delete your account in the app: Settings, then “Delete my account”. You can also ask us by email.
• Ask us for a copy of your information, or ask any question, at advisory@fundradar.africa.

Age

FundRadar is intended for adults acting for an organisation or a project. It is not directed at children.

Changes and contact

If this policy changes in an important way, we will tell you in the app. For any question about your information, write to advisory@fundradar.africa.